Help Center | Knowledge Base

Knowledge Base
Getting Started
Set up your account and explore Quicko Pro’s key features.
Setting Up Your Workspace
Configure your workspace to fit your business needs
AI and Assistant
Use AI in your workspace to save time, analyse data, and work more efficiently.
Drive
Store, organise, and manage all your files.
Members and Teams
Add, manage, and assign roles to your team members
Setting Up Your Store
Set up and customize your store for better visibility
Contacts and Leads
Manage your workspace contacts and follow up on incoming leads.
Manage Workspace
Optimize your workflow and workspace settings
Manage Catalogue
Update and manage plan settings
Schedule
Create and manage calendar events, Out of Office blocks, and customer bookings.
Bookings
Manage your bookings to stay organised
Performance and Insights
Track your business performance with key insights
My Account
Update and manage your account details securely
Terms & Policies
Contains documents related to usage and data protection.

Popular Articles
AI in Quicko Pro
Quicko Pro comes with built-in AI features to help you work faster, get answers instantly, and cut down on busywork. One of the easiest ways to use AI in your workspace is through Cue, your workspace assistant. Things to Keep in Mind Access Points: ...
What is Workspace
You can create a workspace on Quicko Pro. Workspace is a dedicated space where you can catalogue plans, invite co-workers, organize them into teams, set working hours, and manage bookings. Navigating Your Workspace Use the sidebar to switch between ...
Understand Dashboard
Dashboard is a powerful tool to help you monitor the activity and performance of your workspace in real-time. It provides data on store views, bookings, customer engagement, and earnings, helping you make informed decisions. Things to keep in Mind ...
Download and Access Reports
Your workspace provides several reports to track Operational and Financial performance. These reports can be generated and downloaded quickly, allowing you to manage your workspace efficiently. Things to Keep in Mind Access: Owners and Managers: Can ...
Brand Your Store
Your store’s branding is how customers identify and remember you. From your logo to your colour palette, every detail helps build a lasting impression and establish trust. Customising your store on the workspace ensures it reflects your unique ...

Recent Articles
Add Instructions to a Project
Add instructions to a project to tailor how Cue responds across every chat within it. Things to Keep in Mind Instructions can be edited at any time. Changes reflect from subsequent chats. Add Instructions to a Project Hover over AI in the navbar to ...
Add Sources to a Project
Upload files or text as sources to a project so Cue uses them as the factual base for every chat within it. Things to Keep in Mind Supported file types: PDF, XLSX, DOCX, and TXT. Indexing: Once uploaded, a source is indexed before Cue can use it. ...
Create a Project
Create a project to organise your chats with Cue around a specific topic, customer, or workflow. How to Create a Project Hover over AI in the navbar to reveal the extended menu, then click Projects. Click + Add in the secondary navbar, or click the ...
What are Projects
Projects is a dedicated space in Cue where you can organise chats, upload relevant documents, and set specific instructions. They give Cue the context it needs to give you more relevant, consistent responses across chats. What a project contains ...
Connect a Custom Domain
If you own a custom domain, you can connect it here. A custom domain gives your storefront a URL that’s entirely yours, like truenorthconsultancy.com, instead of the default quicko.website address. Things to Keep in Mind Only Owners can connect a ...

Knowledge Base