Add notes to an order to document context, highlights, or progress as you work through it.
Things to Keep in Mind
- Anyone who can view the order can add a note. Only the note's author, or an Owner or Manager, can edit or delete it.
- Notes support text, images, links, and basic formatting.
How to Add a Note
- Go to Orders from the sidebar and open the order's Summary.
- Click the Notes tab, next to Files.
- Click Add, write your note, and format it as needed.
- Click Add Note to save.
Editing or Deleting a Note
Open the note and choose Edit or Delete. Changes save immediately; deleting a note removes it permanently.
Need More Help?
Contact our support team.