You can create a document checklist for each plan to ensure customers are well prepared before their meeting.
Things to Keep in Mind
- Customers will see the checklist once they have purchased the plan.
- Assigned members can view and upload documents directly from the booking summary.
- Clear, specific names and descriptions help avoid confusion during uploads.
How to Add a Document Checklist
- Go to Plans: Navigate to Settings > Plans.
- Open Advanced Settings: Find the plan you want to update and click on Advanced.
- Click 'Add Documents' and start building your checklist.
- Enter Name and Description:
- Use clear, specific names (e.g. Form 16 - FY 2024-25).
- Add a helpful description (e.g. A tax document you can download from your employer’s portal).
- Click Next: You can add another document or save the checklist.
- Edit or Delete: Use the list view to make changes to any document in the checklist.
Need More Help?
Contact our support team.