Track Bookings

Track Bookings

Tracking bookings is an important part of managing your workflow and ensuring that pending tasks are completed on time.

Things to Keep in Mind

  • Access: Owners and Managers can view and act upon all workspace bookings.
  • Booking Status: Bookings are organised into three tabs: Upcoming, Completed, and Needs Action.
  • Manage Pending Work: Use the ‘Needs Action’ tab to keep track of incomplete tasks and ensure they are resolved.

How to Track Bookings

  1. Go To Bookings: Navigate to Bookings from the side.
  2. Understand the Tabs:
    • Upcoming: View all scheduled bookings that are yet to take place. Use this to plan your day and prepare in advance.
    • Completed: Find bookings that have been Completed or Cancelled - either by you or the customer.
    • Needs Action: Manage Completed or Pending bookings that require updates. You can:
      • Extend bookings or schedule follow-ups.
      • Mark bookings as Completed.
      • Cancel bookings.

Need More Help?
Contact our support team.

    • Related Articles

    • Complete a Booking

      Marking a booking as complete ensures that all concluded sessions are accounted for and helps keep your workspace organised. It also makes it easier to track the progress of your advisory services. Things to Keep in Mind Owners and Managers can mark ...
    • Add a Note

      Keeping track of bookings and conversations is crucial when managing multiple customers. Notes help you document important highlights or progress of a particular booking, making it easier to stay organised. Things to Keep in Mind Access: Owners and ...
    • Join a Booking

      Joining a booking on time ensures a professional and smooth experience for your customers. Punctuality and preparation are key to building trust and delivering outstanding advisory services. Things to Keep in Mind Be Ready: Ensure your internet ...
    • Upload and View Files

      You can manage documents for a booking in your workspace. Easily organise your files directly from the Booking Summary tab. Things to Keep in Mind Supported Files: You can upload .pdf, .xlsx, .json, or .jpg files. Security: All your files are stored ...
    • Reassign a Booking

      Sometimes, a booking needs to be handled by a different team member due to availability or expertise. Your workspace allows you to easily reassign bookings to another member serving the same plan. Things to Keep in Mind Only members associated with ...