Last updated: 13th November, 2025
When you use our services, you share your personal data with us, and we are committed to protecting it with the highest standards of privacy and security.
This policy explains the types of data we collect, how we use and share it, the measures we take to protect it, and your choices regarding your information. We encourage you to read this policy alongside our Terms of Use.
Applicability
This Privacy Policy (“Policy”) applies to the use of or access to the website https://workspace.quicko.pro and its mobile/web applications (hereinafter, collectively referred to as “Quicko Pro,” “We,” “Our,” or “Us”) by you (hereinafter “user” or “your”).
It also applies to your use of AI-powered features offered by Quicko Pro, including Cue, or any other artificial intelligence tools made available within our platform.
What information we collect
- We may collect information to provide our services better to all our users.
- Personal information collected may include but is not limited to name, email ID, password, date of birth, gender, etc.
- Mobile numbers and email addresses are collected for communication purposes.
- Information collected during platform use includes page views, IP address, links/actions taken, browser/device details, crashes, system activity, location, date/time, referral URL, and cookies.
- Information may also be retrieved from third-party providers only to provide our services.
Information collected through AI features
When you use our AI features (for example, Cue):
- We collect and process inputs, prompts, and uploaded files or documents to generate relevant responses or perform requested actions.
- Uploaded files may be read, analysed, and temporarily stored by our systems or trusted service providers solely for the purpose of providing and improving these features.
- Such files are not used for advertising or unrelated purposes and are deleted or anonymized after processing in accordance with our data retention practices.
- We may collect interaction logs, response data, and usage patterns to enhance accuracy, monitor performance, and ensure compliance and safety.
How we use such information
- Personal and financial information is never sold or shared.
- Information is used to manage accounts, operate and improve the platform, and deliver services.
- Information is securely maintained, as required by applicable laws.
- We may use your information for data analysis, testing, research, and monitoring of usage and activity trends. This helps us provide you with the best services.
- If required by law, information may be shared with judicial, administrative, and regulatory entities.
- Contact information may be used for communication and marketing purposes.
How we protect your information
We prioritize the security of your information through robust security measures. These include constant monitoring to identify and block potential security threats. If any suspicious activity is detected, we will promptly notify you and provide guidance on how to enhance your protection.
To safeguard your data, we implement stringent measures to prevent unauthorized access, tampering, disclosure, or loss. This includes utilizing encryption techniques to maintain the privacy of your data during transmission.
To ensure the security of our systems, we regularly assess how we collect, store, and process information. This includes evaluating our physical security measures to prevent unauthorized access to our systems.
We may remove or reorganize your information from time to time (for example, to launch new products and features, meet compliance requirements, or manage secondary storage).
Security for AI and uploaded content
- Uploaded files and AI inputs are handled in secure, access-controlled environments.
- We implement technical and organizational safeguards to protect against unauthorized access or misuse of AI interaction data.
- When AI features use third-party service providers, we ensure appropriate contractual, privacy, and security commitments are in place to protect your data.
- If you suspect unauthorized use or knowledge of your information, please promptly notify us by submitting a request.
How you can manage your information
- You have full control of the information you share with us.
- When you disclose information, it is understood that you are doing so willingly and without any coercion.
- You may choose to delete your data at any time.
- We may retain some information for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.
- We periodically process user deletion and removal of copies from our active and backup systems.
- We make sure that this process is done securely and protect you from any malicious deletion.
Managing data shared through AI features
You may choose not to use AI features or upload files. However, doing so may limit certain functionalities.
If you wish to access, correct, or delete data processed through AI features, you may contact us at help@quicko.pro.
We will handle such requests in accordance with applicable laws and our internal data protection procedures.
Sharing of your information
We do not share your personal information with any companies, organizations, or persons outside of Quicko Pro except in the following cases:
- With consent: Only when we have your consent to share such personal information outside of Quicko Pro.
- For external processing: Managing our data centers, delivering products and services, enhancing internal business processes, data analysis, testing, research, and monitoring of usage and activity trends.
Some AI features may rely on third-party AI technologies, which process data solely for providing requested services and in compliance with our instructions and privacy safeguards.
- By law: If it is reasonably necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Modifications
We would like to keep you up to date with our terms, so when we update them, we will alert you by putting the last updated date on this page.
As our AI capabilities evolve, we may update this Policy to reflect new features, changes in data practices, or legal requirements.
Contact us
If you face any difficulties or require assistance, feel free to contact us via email at help@quicko.pro.