Set Cancellation Reasons
Workspaces can define the reasons customers or members must select when cancelling a booking. This helps standardise cancellations and provides clarity on the reasons behind them.
Things to Keep in Mind
- Only owners can configure cancellation reasons.
- You can add, edit, or delete reasons as needed.
How to Set Cancellation Reasons
- Go to Booking Settings: Navigate to Settings > Workspace > Cancellation > Reasons
- Add a New Reason: Click on Add, enter the reason, and click Save.
- Modify Reasons: To modify a reason, click the Edit or Delete icon next to it.
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