Privacy and security

When you use our services, you trust us with your personal data. We’re committed to keeping that trust.

This policy describes the personal data we collect, how it’s used and shared, and the choices you have to share such data. We recommend that you read this along with our terms of service.

Applicability

This Privacy Policy (“Policy”) applies to the use of or access to the website www.quicko.com and on its mobile/web applications (hereinafter, collectively referred to as the "Quicko", "We", "Our", or "Us”), by you (hereinafter “user” or “your”).

What information we collect

• We may collect information to provide our services better to all our users. 

• Personal information collected may include but not limited to name, email id, password, date of birth, gender, PAN card no, marital status, nominee details, photograph, phone number, financial documents (Bank statements, financial statements, business details (name, address, nature), GSTIN, TAN, bank account details, UPI ID, etc.

• We may collect Aadhaar details in accordance with Section 139AA of Income Tax Act.

• Mobile numbers and email addresses are collected for communication purposes.

• Information collected during platform use includes page views, IP address, links/actions taken, browser/device details, crashes, system activity, location, date/time, referral URL, and cookies.

• Information may be retrieved from third-party providers only to provide our services. 

How we use such information

• Personal and financial information is never sold or shared.

• Information is used to manage accounts, operate and improve the platform, and deliver services.

• Information is securely maintained, as required by applicable laws.

• We may use your information for data analysis, testing, research, and monitoring of usage and activity trends. This helps us provide you with the best services.

• If required by law, information may be shared with judicial, administrative, and regulatory entities.

• Contact information may be used for communication and marketing purposes.

How we protect your information

• We prioritize the security of your information through robust security measures. These measures include constant monitoring to identify and block potential security threats.

• If any suspicious activity is detected, we will promptly notify you and provide guidance on how to enhance your protection. 

• To safeguard your data, we implement stringent measures to prevent unauthorized access, tampering, disclosure, or loss. This includes utilizing encryption techniques to maintain the privacy of your data during transmission.

• To ensure the security of our systems, we regularly assess how we collect, store, and process information. This includes evaluating our physical security measures to prevent unauthorized access to our systems.

• We may remove or reorganise your information from time to time. (example: to launch new products and features, compliance requirements, secondary holding information). 

• If you suspect unauthorized use or knowledge of your information, please promptly notify us by submitting a request.

How you can manage your information

• You have full control of the information you share with us.

• When you disclose information, it is understood that you are doing so willingly and without any coercion.

• You may choose to delete your account at any time. 

• We may retain some information for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

• We periodically process user deletion and removal of copies from our active and backup systems.

• We make sure that this process is done securely and we protect you from any malicious deletion.

Sharing of your information

We do not share your personal information with any companies, organizations, or persons outside of Quicko except in the following cases:

• With consent: only when we have your consent to share such personal information outside of Quicko.

• For external processing: Managing our data centers, delivering products and services, enhancing internal business processes, data analysis, testing, research, and monitoring of usage and activity trends. 

• By law: if it is reasonably necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Limited Use

• We will only use and share information obtained from Google API's in ways that comply with Google's API Services User Data Policy, including the limited use requirements. 

Modifications

• We would like to keep you up to date with our terms, so when we update them, we will alert you by putting the last updated date on this page.

Contact us

• If you face any difficulties or require assistance, feel free to contact us via email at support@quicko.pro.