Related Articles
Cancel a Booking
Sometimes, cancelling a booking is unavoidable. Cancellations can be made at any time, however, refunds will be processed to your customers based on your workspace’s policy. Things to Keep in Mind Cancellation policies vary, read more about the ...
Reassign a Booking
Sometimes, a booking needs to be handled by a different team member due to availability or expertise. Your workspace allows you to easily reassign bookings to another member serving the same plan. Things to Keep in Mind Only Owners and Managers can ...
Upload and View Files
You can manage documents for a booking in your workspace. Easily access any order-related files directly from the Booking Summary tab. Things to keep in Mind Supported Files: You can upload .pdf, .xlsx, .xls, .json, .jpg, .txt and .csv files. ...
Book a Follow-Up
There will be instances when a single meeting won’t cover everything. Follow-ups let you help customers continue the conversation without additional charges, ensuring a smooth customer experience. Things to Keep in Mind No Extra Charge: Follow-ups ...
Track Bookings
Tracking bookings are an important part of managing your workflow, and ensuring that pending tasks are completed on time. Things to Keep in Mind Access: Owners and Managers can view and act upon all workspace bookings. Booking Status: Personal ...