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Create a Contact
Not every customer finds you first, sometimes, you meet them. Use Create Contact to manually add a customer or lead to your workspace so you can follow up or track engagement. Things to Keep in Mind Contact Info: You will need the contact’s first ...
Qualify a Lead
You can qualify a lead once you’ve reviewed their query and found it to be a good fit for your services. Things to Keep in Mind Owners and Managers can mark any lead as Qualified Qualifying a lead automatically converts it into an Open Deal. As part ...
Unqualify a Lead
If a lead doesn’t meet your workspace’s criteria for services, you can mark it as Unqualified to close the loop and keep your pipeline clean. Things to Keep in Mind Owners and Managers can mark any lead as Unqualified Specify why this lead is ...
Delete a Lead
Delete a lead to keep your workspace data clean and remove entries that are no longer relevant. Things to Keep in Mind Only Owners and Managers can delete leads. Deleted leads cannot be recovered. How to Delete a Lead Go to Leads: Navigate to Leads ...
Reopen a Lead
You can reopen a lead that was previously closed, in case there’s renewed interest or a need to follow up. Things to Keep in Mind Owners and Managers can reopen any closed leads. Reopened leads return to the New status. How to Reopen a Lead Go to ...