There could be several reasons to cancel a booking. On Quicko Pro, you can cancel a booking before it starts (based on the policy workspace has chosen).
To cancel a booking:
- Navigate to Bookings from the left nav bar.
- You’ll see 3 tabs: ‘Upcoming’, ‘Completed’ and ‘Needs action’.
- Find the booking from search bar and go to the summary view.
- Click on the menu icon and click on Cancel. If your workspace policy is:
- Flexible: you will be able to cancel the booking any time before it starts.
- Moderate: you can cancel before the same day.
- Strict: you will not be able to cancel.
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